This Privacy Policy explains how Aolone SARL ("Aolone", "we", "us", "our") collects, uses, discloses and protects personal data when you visit our website, interact with our content or contact us about our services.
We are committed to handling your personal data in a transparent and responsible way, in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.
This Privacy Policy applies to:
- Visitors to our website at https://www.aolone.eu(and all other domains and subdomains)
- People who contact us via the website, email or other channels
- Prospective, current and former clients, partners and suppliers
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, you should refrain from using our website and services.
The data controller responsible for processing your personal data in connection with this website and our services is:
AOLONE SARL
Case Postale 42
1110 Morges 1
Switzerland
Email: info@aolone.eu
Website: https://www.aolone.eu
Registration Number: CHE-223.286.096
If you have any questions about this Privacy Policy, our data protection practices, or if you wish to exercise your data protection rights, you can contact us at the email address above and indicate "Privacy" in the subject line.
We may collect and process the following categories of personal data, depending on how you interact with us:
- Identification and contact details: such as your name, job title, company name, business email address, telephone number and country.
- Communication data: the content of messages you send to us via contact forms, email or other channels, as well as any notes we make about our interactions with you.
- Website usage data: technical information collected when you visit our website, such as IP address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, time and date of visits and interaction data.
- Marketing preferences: your choices regarding receiving marketing communications from us, and information about your engagement with such communications (for example, whether you opened an email).
- Business relationship data: information relating to proposals, contracts, invoices, payments, and project communications if you become a client, partner or supplier.
We usually obtain personal data directly from you, for example when you complete a form on our website or correspond with us. We may also receive data from publicly available sources (such as professional networking platforms or company websites) where this is appropriate and lawful.
We process personal data only where we have a valid legal basis to do so. Depending on the context, we may process your data for the following purposes and on the following legal bases:
- To respond to your enquiries and requests: when you contact us, we use your data to reply and provide the requested information (legal basis: our legitimate interest in communicating with you and, where relevant, taking steps at your request prior to entering into a contract).
- To provide and manage our services: if you become a client, partner or supplier, we process your data to perform our contractual obligations, manage our relationship and administer billing and payments (legal basis: performance of a contract and our legitimate interests in operating our business).
- To operate, secure and improve our website: we use website usage data and cookies to operate the site, ensure its security, understand how it is used and improve its performance and content (legal basis: our legitimate interests in running a secure and effective website, and, where required, your consent for non-essential cookies).
- To send you marketing communications: we may send you information about our insights, services and events that may be relevant to your role and interests (legal basis: your consent where required, or our legitimate interests in promoting our services to business contacts, subject to applicable law and your right to opt out at any time).
- To comply with legal obligations: we may process your data to comply with applicable laws, regulations, court orders or requests from competent authorities (legal basis: compliance with a legal obligation).
- To protect our rights and those of others: we may use your data where necessary to establish, exercise or defend legal claims or to prevent fraud and misuse of our services (legal basis: our legitimate interests in protecting our business, rights and security).
Where we rely on your consent, you can withdraw it at any time by contacting us or using the unsubscribe option in our communications. This will not affect the lawfulness of processing based on consent before its withdrawal.
We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
In particular, we generally apply the following criteria:
- Enquiries and correspondence: data related to your requests and our communications is typically kept for up to 3 years after the last meaningful interaction, unless a longer period is needed in case of potential disputes.
- Client, partner and supplier data: data processed in the context of contracts is usually kept for the duration of the relationship and for the applicable limitation period under local law (for example, to comply with accounting, tax and record-keeping obligations).
- Marketing data: we keep marketing-related data until you withdraw your consent or object to receiving such communications, or after a defined period of inactivity, after which we may delete or anonymise your data.
- Technical and website logs: technical logs and security-related data are generally kept for a short period of time, unless we need to retain them longer to investigate incidents or to comply with legal obligations.
When personal data is no longer needed, we will delete it or anonymise it so that individuals are no longer identifiable.
We do not sell your personal data. We may share it only with trusted parties where this is necessary and lawful:
- Service providers (processors): third parties that provide services to us, such as hosting providers, analytics services, email and communication platforms, CRM and business tools, subject to appropriate contractual safeguards.
- Professional advisers: such as lawyers, accountants or auditors, who assist us in managing and protecting our business.
- Authorities and third parties: where we are required to do so by law or where disclosure is necessary to protect our rights, your safety or the safety of others.
Because we work with international clients and service providers, your personal data may be transferred to and processed in countries outside of your country of residence, including, where applicable, outside the European Economic Area (EEA) or Switzerland.
Where we transfer personal data from the EEA or Switzerland to countries that are not recognised as providing an adequate level of data protection, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission or other equivalent mechanisms, unless an exemption applies.
If you would like more information about our data transfers and the safeguards we use, you can contact us using the details provided in this Privacy Policy.
Subject to applicable data protection laws and certain limitations, you may have the following rights in relation to your personal data:
- Right of access: to obtain confirmation as to whether we process your personal data and, if so, to receive a copy and certain information about how it is used.
- Right to rectification: to have inaccurate or incomplete personal data corrected or updated.
- Right to erasure: to request the deletion of your personal data in certain circumstances (for example, where it is no longer needed for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing).
- Right to restriction of processing: to request that we limit the processing of your data in specific situations, for example while we verify its accuracy or address an objection.
- Right to data portability: to receive, in a structured, commonly used and machine-readable format, the personal data you have provided to us, and to transmit it to another controller where processing is based on consent or contract and carried out by automated means.
- Right to object: to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on our legitimate interests. You also have the right to object at any time to the use of your data for direct marketing.
- Rights relating to consent: where processing is based on your consent, you can withdraw it at any time, without affecting the lawfulness of processing before withdrawal.
You also have the right to lodge a complaint with a competent data protection authority if you consider that your rights have been infringed. We encourage you to contact us first so we can seek to resolve any concern directly.
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised access, disclosure or misuse.
These measures include, where appropriate:
- Using secure hosting environments and reputable service providers
- Restricting access to personal data to authorised personnel on a need-to-know basis
- Implementing safeguards to protect our systems and communications
- Applying internal policies and procedures on data protection and information security
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. If you believe that your interaction with us is no longer secure, please contact us immediately using the details in this Privacy Policy.
Our website uses cookies and similar technologies to operate, to understand how it is used and, where applicable, to improve performance and personalise content.
Cookies are small text files placed on your device when you visit a website. They can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a defined period or until you delete them).
Depending on your location and applicable law, we may request your consent before placing non-essential cookies (for example, analytics or marketing cookies) on your device. You can manage your cookie preferences through your browser settings and, where available, through our cookie banner or tools.
For more detailed information about the types of cookies we use, the purposes for which we use them and how you can manage your preferences, please refer to our Cookie Policy.
Our website may contain links to third-party websites, applications or services that are not operated by Aolone. If you follow such links, you will leave our website.
We do not control and are not responsible for the content, privacy practices or security of third-party sites. Their operators may collect and process personal data under their own privacy policies, which may differ from ours.
We encourage you to review the privacy and cookie policies of each website you visit before providing any personal data or accepting cookies.
We may update this Privacy Policy from time to time, for example to reflect changes in our practices, technologies, legal requirements or other factors.
When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice (for example, by displaying a banner on the website).
We encourage you to review this page periodically to stay informed about how we handle personal data.
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal data, you can contact us using the details below:
Email: info@aolone.eu
Postal address: AOLONE SARL, Case Postale 42, 1110 Morges 1, Switzerland
To help us process your request efficiently, please clearly describe your question or the right you wish to exercise and provide enough information for us to identify you and locate your data.
You can also use the contact form on our website, available on our Contact page, to submit privacy-related requests.
